Contact Cars Com Customer Service
Cars Com Phone Numbers and Emails
Toll-Free Number:
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(877) 585-3753
Customer Service:
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(888) 780-1286
Headquarters:
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(312) 601-5000
Media:
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(312) 508-6727PR Inquiries
Cars Com Emails:
How to Contact Cars Com Customer Service?
Most Popular Number:
| Total calls: 100 | Issues resolved: 2 | Last call: Jan 16, 2025 |
Cars Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cars Com Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cars Com is 8775853753. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
People call Cars Com mainly because of request for information, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cars Com Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cars Com is 8775853753. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
People call Cars Com mainly because of request for information, product/ service, payments and charges.
The best email to contact Cars Com is feedback@cars.com. 50% of customers use this email address to address their issues and concerns.
Contact Information
Cars Com Website:
Cars Com Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Number:
Legal Department
+1-312-601-5755
Fax:
Summary of Cars Com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cars Com?
Request for Information Question:
- “To speak to someone”
- “Check on order”
- “Check on why a caller hasn’t contacted me yet”
Product/ Service Question:
- “I want to buy a car”
- “To purchase a car”
- “Buy a car”
Payments and Charges Question:
- “Buyer payment? Cashier's check”
- “Pay invoice”
- “Fraud suspect”
Account Question:
- “I don’t want my account”
- “Talk to a person about setting up an account”
- “Logging in issues won’t accept my home address”
Return/ Replace Question:
- “Incorrect listing”
- “I returned something and I have not received my refund”
- “Email change”
Staff Question:
- “Your *** costumer service at your dealer”
- “Because people at the car's gamble store were rude security was extremely rude”
- “Cyst service”
Website/ Application Question:
- “Merchants Auyo Sales, Hooksett, NH. They advertise very reasonable prices on your site, autotrader, and car gurus but when you go to their website the prices on each vehicle are $3000 higher. You must qualify for $750 rebates to get the internet pric”
Shipping and Delivery Question:
- “Never received car”
Activation/ Cancellation Question:
- “My listing is not activated yet?”
Other Question:
- “To see if I Am approved”
- “Issue with listing”
- “My listing”
Compare Cars Com Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
