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Contact Cars Com Customer Service

How to Reach a Person at Cars Com

Verified Contact Information

Toll-Free Number:

  • 1-877-585-3753
Call customer service
Send Message

Customer Service:

  • 1-888-780-1286

Headquarters:

  • 1-312-601-5000

Media:

  • 1-312-508-6727
    PR Inquiries

Cars Com Emails:

Accounting/ Billing
Complaints/ Feedback
Legal
Privacy Inquiries
Media
Advertising Inquiries, PR Inquiries

Cars Com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Cars Com Phone Number
1 (877) 585-3753
Average Calls duration
3 minutes
Most Popular Cars Com Email Address
feedback@cars.com
Issue Resolution Rate
Low (10% reported full resolution)
Cars Com Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Cars Com Customer Service?

Most Popular Number:

(877) 585-3753
Total calls: 131 Issues resolved: 5 Last call: Mar 29, 2026

The primary telephone contact for interaction with Cars.com customer service is through toll-free (888) 780-1286. This toll-free auditory gateway is open to anyone in the United States seeking assistance from Cars.com. The resonance of this sonorous nexus extends its hospitality from the chronological heartland, allowing clientele to engage in direct discourse with custodial sentinels. This service is available by the Central Time Zone on weekdays between 8:00 AM and 8:00 pm. The toll-free number is a straightforward portal for seekers of resolution to interface with the sentinels of Cars.com.

To engage with the custodial team of Cars.com customer service through their digital platform, visit www.cars.com. Once on the website, navigate to the "Support" section to access various communication channels. For immediate assistance, click the "Chat Now" option to initiate a real-time conversation with a representative available during business hours. Alternatively, select the "Email Support" option to compose a detailed message outlining your concern. Ensure your email includes your name, contact information, and the specific details of your account, providing the custodial team with the necessary information to offer practical solutions.

The central hub of Cars.com corporate office is 300S Riverside Plaza Suite 100, Chicago, Illinois 60606, United States. This physical stronghold houses the executive custodians and essential business cohorts responsible for seamlessly orchestrating Cars.com's services and digital realm. Those navigating this realm may find the tangible coordinates helpful, especially when sending confidential documents through postal conveyance for validation through on-site scrutiny. The archival registry of this citadel ensures the accurate receipt of any missive marked with official importance, directing it to the intended internal recipients or officiants.

PissedConsumer Club

Contact Information

Cars Com Website:

Cars Com Help Center:

Corporate Office Address:

Cars.com, LLC
300 S. Riverside Plz., Suite 1000
Chicago, Illinois 60606
United States

Other Info (opening hours):

Additional Fax Number:

Legal Department

+1-312-601-5755

More contact details

Fax:

+1-312-601-5755

Summary of Cars Com Customer Service Calls

194 TOTAL
CALLS
02:43 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cars Com?

Request for Information Question:

  • “Inquiry about car rental and credit card policy”
  • “Support”
  • “Ask about my financing agreeemrnt”

Product/ Service Question:

  • “I need info on a past listing, on a car in purchased”
  • “I want to buy a car”
  • “To purchase a car”

Payments and Charges Question:

  • “Transactions”
  • “Payment”
  • “Buyer payment? Cashier's check”

Account Question:

  • “Somebody got an unknown email on my account I need to talk to somebody”
  • “Why is my account deactivated”
  • “I don’t want my account”

Return/ Replace Question:

  • “Incorrect listing”
  • “I returned something and I have not received my refund”
  • “Email change”

Staff Question:

  • “Your *** costumer service at your dealer”
  • “Because people at the car's gamble store were rude security was extremely rude”
  • “Cyst service”

Website/ Application Question:

  • “Can you send me the application to apply for the gran Márquis2005 that you have for sale ..have”
  • “Merchants Auyo Sales, Hooksett, NH. They advertise very reasonable prices on your site, autotrader, and car gurus but when you go to their website the prices on each vehicle are $3000 higher. You must qualify for $750 rebates to get the internet pric”

Shipping and Delivery Question:

  • “Didn't get my ignition core”
  • “Never received car”

Activation/ Cancellation Question:

  • “My listing is not activated yet?”

Other Question:

  • “I did a pre approval and the message said I was approved but there’s no bank name. And it also said Mac Haik Chevy would be my dealership. So I’m here with problems because they see no bank name”
  • “Inventory issues”
  • “See if you buy cars”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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